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COVID-19 Update

 |  Carillon Wellness, Senior Living, Uncategorized

March 16, 2020

Hello Carillon Senior Living community,

The health and safety of residents living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus (COVD-19). We understand that COVID-19 is on everyone’s mind, and we want to be communicative and transparent in the steps Carillon is taking to prepare our community during this unprecedented event. Our team has been working tirelessly to prepare for possible scenarios related to COVID-19.

We’ve developed a series of precautionary steps that our community is implementing to help reduce everyone’s risk of COVID-19. Additionally, you can access updates at the following website.

Our community is:

  • Continuing to follow the guidance from both the CDC and local health authorities
  • Increasing the frequency and rigor of cleaning and sanitizing common community areas
  • Encouraging a temporary reduction in visitation and deliveries
  • Reducing on-site group social events and recreational activities
  • Reviewing our emergency preparedness and response program
  • Asking residents to communicate any travel plans
  • Coordinating best practices and across our large partner network
  • Making the CDC’s COVID-19 prevention resources and recommendations available to all residents

According to the CDC, many of our residents are at a higher risk for serious illness, and we’re providing all residents and their families with the most up-to-date guidance from the CDC and local health officials on the steps they can take to reduce the risk of COVID-19.

We are strongly encouraging all our residents to follow the CDC’s guidelines for individuals at higher risk, which includes:

  • Avoiding crowds and large social gatherings
  • Regularly cleaning and disinfecting personal spaces
  • Avoiding touching your face
  • Regularly washing your hands with soap and water for at least 20 seconds
  • Stay in your residence if you are showing flu-like symptoms or are sick with respiratory illness, including fever, and coughing

These are simple yet important steps that we should all be taking to protect ourselves and our community.

Our teams are staying in communication with local health officials and will share regular updates on COVID-19. For more the most up to date information and personal health recommendations, please visit the websites below:

Updates from LCS: https://www.lcsnet.com/covid-19-update/

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

March 19, 2020

After careful consideration for the health and safety of residents, employees, and family members, our community amended its visitor policy on Monday, March 16, and is restricting visitors from entering our community.

Please bookmark the LCS website for future updates and information regarding our community COVID-19 response and prevention measures already implemented, such as:

  • Educating all staff and residents in social distancing guidelines
  • Increasing the frequency and rigor of cleaning and disinfecting common community areas
  • Implementing temporary visitor restrictions, including deliveries
  • Canceling on-site large group social events and recreational activities
  • Reviewing and executing our emergency preparedness and response program
  • Asking residents and employees to reschedule travel plans and remain in our community
  • Deploying an updated visitor advisory for communities and to campus
  • Coordinating best practices across the broad, LCS partner network
  • Making the Centers for Disease Control and Prevention’s COVID-19 prevention resources and recommendations available to all employees

All future updates regarding the COVID-19 response, including visitor policies, social distancing guidelines, and prevention recommendations, can be found here. LCS has also opened a national hotline for information. Call 855-998-4934. For local information about our community, please use 806-281-6106.

At Carillon, the health and well-being of residents and team members is our highest priority. Although we are excited to be returning to a new-normal, where residents, guests and team members are able to fully enjoy activities, amenities and services across our campus, we continue to take proper prevention and preparedness steps related to COVID-19.

September 19, 2022

What is Carillon doing to prepare for any incidence of COVID-19? 

We know that this disease most dramatically impacts older adults – the people we serve.  We will continue to follow infection control guidance from the Centers for Disease Control & Prevention (CDC), CMS (Centers for Medicare and Medicaid Services) as well as our local and state health agencies.

Protecting the health and safety of our residents and employees remains our top priority, and we are requiring employee COVID-19 vaccinations to ensure we stay true to that focus. As new highly transmissible COVID-19 variants persist, we believe the COVID-19 vaccination is essential to protecting our residents and employees.

We continue to be steadfast in taking every precaution to protect the community from the spread of COVID-19. Employees continue to wear masks and undergo screenings at the start of each shift. LCS’s newest signature experience, EverSafe 360°, also demonstrates our passionate commitment to providing an industry-leading experience focused on enhancing the well-being, security, and safety of residents and employees.

COVID-19 Actions:

  • With EverSafe 360° – the new standard of senior safety – we are raising the bar to reimagine and innovate the way we live and work together, taking proactive measures to elevate the standard of safety for seniors.
  • LCS has established a Medical Advisory Board, which consists of a team of interdisciplinary experts, including physicians and scientists who specialize in epidemiology, mental health, infectious disease and indoor air quality.
  • We are connecting with our local and state health agencies on a regular basis.
  • Those who do enter, including all team members, are screened to inquire whether they have any symptoms or potential known exposures. They are not allowed to enter if they answer yes to any of these questions.
  • We continue our focus on infection control and prevention, following the guidelines from the CDC.
  • We continue to actively monitor and report respiratory illnesses across our organization.
  • We are regularly sharing updated information on COVID-19 with our residents and others in the communities that we serve.
  • We have an emergency operations plan in place should we need to implement it.

 

Through it all, we have focused on providing the experiences Life Care Services® communities are known for. We remain dedicated to serving our seniors, first and foremost, and we’ve adapted to the challenges in today’s world to ensure that never changes.

We recognize the big moments. Big moments deserve to be recognized, no matter what’s going on outside our doors. That’s why we’re taking time to celebrate the big moments in residents’ lives, like birthdays and anniversaries. If family and friends are unable to travel to celebrate with us, we have the technology to support virtual celebrations where needed. We love to enjoy life at Carillon, and we can always find something to celebrate.

We honor daily routines. We know residents have missed the little moments in the day that brought people together and are enjoying the opportunity to safely come back together again.

We appreciate each other’s company. Now, more than ever, we know what it’s like to have to spend time away from loved ones, and we appreciate the opportunity to bring families and friends together. The smiles, the laughter ringing through our community – it can’t be beat. It’s hard to be apart from friends and family, and as we once again have the opportunity to gather, we are thankful. But technology has given us dozens of ways to turn life’s moments into wonderful virtual experiences. We recognize the activities residents typically look forward to and have the power to mold these opportunities into virtual or socially-distanced events, providing the opportunity for meaningful connections daily, if ever necessary.

We encourage physical and mental wellness. Staying active – both physically and mentally – is essential to emotional well-being. We’ve adapted our offerings to include both in-person and online exercise classes, we continue to offer opportunities to invest in hobbies – new and old, and we are dedicated to helping our residents stay active and connected, no matter what’s going on outside our doors.

Rest assured, at Carillon, Experience is Everything. We remain inspired by the many ways our community team ensures residents feel connected and cared for as we all learn to adjust to this “new normal.”